The first step of creating your product feed is to select a merchant from our 40+ supported list, after you have installed the ExportFeed plugin. But, what if the merchant selection doesn’t work? You should follow these steps.
Please deactivate and reactivate the plugin. If the problem persists clear your browser cache.
Ensure all directories and sub-directories have at least a permission of 755 (but not 777) and that all files have permission 644.
Re-configure any .htaccess files that may be coded to deny *.php files from executing on your server (or follow suggestion #4 below)
For users with Sucuri hardening or other security plugin, please add a .htaccess file in the plugin root directory to allow execution of PHP files.
If you can’t get it to work, even after following these steps, please let us know and our team will take a look into it.
Our plugin’s “Attribute Mapping” list is generated from WooCommerce / Shopify / BigCommerce or other cart software attributes. One must create attributes (via Products > Attributes) and link them to WooCommerce products for the mapping to succeed.
See WooCommerce_Attributes
Also, if you are creating your product feed for Shopify or BigCommerce based stores using our Cloud Service, it is a rare case that your shop sync was incomplete. Please let us know in this case and we’ll add your shop in the sync schedule or check if there was some other issues.
In most cases, simply refreshing the page (XML data feed) will show the updated feed.
For example, when you’ve made a change via “Advanced Commands” but still see the old feed, refresh the page (cmd+r or alt+f5) and the changes should appear.
For clearing your browser cache right-click on your browser’s version and open in new tab.
To exclude a product or products and it’s variations from a data feed, create a Custom Field “valid” with a value of “false” for each excluded product.
If you are having trouble performing these, please feel free to contact us or say a quick hello through the livechat.
Google considers each variation as product on its own. In order for the feed to generate variations, it is required to set up a Variable Product.
From the Product setup page, select Variable Product from the drop down list.
Click the attributes tab and add any attributes you want.
Click the variations tab and “link variations”.
Your variations will now be shown in the data feed by generating a new data feed or by updating the feed list in Manage Feeds. When you submit the link to Google Merchant, Google Shopping will now display them as the variation products.
There is an add-on available for users to input product/variation Brand, UPC and EAN. In order to add upc ean values to variable products in woocommerce, please find instructions and free plugin here: Additional Product Fields. Various merchants require you to provide Brand, UPC or EAN value when you are listing your products on their sites. If the merchant doesn’t already have the product that you are listing, you will have a compulsion to provide these values. So, in order to list your products and avoid feed listing errors, you will need to incorporate these values into the product feeds.
Remapping is done simply by selecting from a list of drop down options. Select from automatically pulled attributes or WooCommerce attributes.
To remap a Custom Product Attribute or an attribute not in the list, click the [open advanced commands] link to display a text box. Type the following:
deleteAttribute [attribute-name] mapAttribute [woo-attribute] as [merchant-attribute]
Where:
[attribute-name] is that found in the drop down box
[woo-attribute] is the local attribute slug (OR exact name of a custom field) and
[merchant-attribute] is the desired merchant attribute.
For attributes with spaces, enclose it with double quotes.
For example, to remap your own WooCommerce “my-title” attribute to Google’s g:title attribute: deleteAttribute title mapAttribute my-title as g:title
Please see this guide for more information and examples: Attribute Mapping.pdf
Yes. Google Product Feed by WooThemes creates alternate fields for description and brand (and a host of other fields). Our ExportFeed plugin can fetch these fields, allowing you to map them into your Google feed using our plugin.
To do this, use the advanced command: $google_merchant_center = true
If you have any problem using the command or getting the desired result, please let us know and we’ll be happy to help.
Yes, the data feeds that you create are updated automatically so that when you send the product feed to merchant sites, you always send updated information.
Under Product Feed > Manage Feeds, you may select an interval at which the feed automatically refreshes: 5 minutes to 1 week.
Alternatively, you can manually update all feeds by clicking “Update Now” at the bottom of the page (please wait a few seconds before refreshing the page.
If you are having some issues keeping the product feed updated, you can contact us here.
Various merchants require you to provide Brand, UPC or EAN value when you are listing your products on their sites. If the merchant doesn’t already have the product that you are listing, you will have a compulsion to provide these values. So, in order to list your products and avoid feed listing errors, you will need to incorporate these values into the product feeds.
