Why is the category lightbox (or browser window) is blank?

Sometimes you see ‘no categories’, or ‘freezing’ when you click the category field First, you should double check that your Store’s categories are set up and your products are properly categorized. There are two reasons why your categories may not be shown. 1) If you have many categories, they may simply just take time to […]

Why aren’t my feeds updating (Fatal error: Allowed Memory Size)

Feeds not updating and getting a fatal error about memory size? Issue: When manually updating feeds from the Manage Feeds page, the message appears: Fatal error: Allowed memory size of xyz bytes exhausted. Reason: An application ( Product Feed) is loading more memory than what the PHP server can handle in one process. Solution 1: […]

Why is product export freezing at xx%?

Product export freezing at a certain percent? An updated version of the plugin addresses many freezing and speed issues. So if you are not using the latest version, we strongly recommend you to upgrade first. The issue: I am getting the exports timing out at: 25, 60, 80%, etc Reasoning: The plugin searches for any and […]

How do I add UPC/EAN values to Variable Products in WooCommerce?

There is an add-on available for users to input product/variation Brand, UPC and EAN. In order to add upc ean values to variable products in woocommerce, please find instructions and free plugin here: Additional Product Fields. Various merchants require you to provide Brand, UPC or EAN value when you are listing your products on their […]

Can I use “post_content” as product description?

Using product description on eCommerce post content as product description Our plugin uses the WooCommerce Product’s long or short description as product description on Google Shopping. You may force either one with the rule description() advanced command. Example: To force the long description using the first 2000 characters, rule description(long, maximum_length=2000) See also: Mapping Attributes […]

How can I hide out of stock items in the feed?

How to remove or hide out of stock items in the feed? This is an important functionality to maintain your credibility and save your unnecessary expenditure for a few merchants. Listing products that you don’t have stock for is only confusing for your customers and bad for your business, unless you provide option to pre-order. […]

How do I remove duplicates from product feed?

Remove duplicates from product feed for effective selling practice To remove duplicates from your product feed, enter the advanced command: $ignore_duplicates If you find this isn’t working, refresh the feed page by hitting ctrl + F5 or Ctrl+r . Your browser may be holding your previous feed in its cache. Most of the times, when […]

How can I include Value Added Tax (VAT) in my prices?

Some merchants like Google Shopping require Value Added Tax (VAT) to be included in the price in your product feed. In order to add VAT in price for product feed, open the advanced command box in our plugin and type: rule discount(1.2,*) This will increase all regular prices by 20% (ie. multiply current prices by […]

Is there a way to assign product tag as brand?

Brand values add credibility to your products and helps to attract more sales. But, while listing products on your shop, it is not always that you add brand as attribute. If you have managed the Brand information using tags on your shop, you can still send those tags as Brand attribute to the merchants. Simply […]